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SOA delivers real business benefits
 
A new study out this week from Muzeview and The SOA Monitor indicates that service oriented architecture (SOA) is having a positive, measurable effect on business practices.  An executive summary of the study, "Business Guide to the Impact of SOA," indicates that SOA can be beneficial in a variety of locations including call centers and back offices by helping to increase revenues, reduce logistics costs, retain customers, and speed up time-to-market for new pplications.  Read the full article at:

http://www.tmcnet.com/voip/ip-communications/articles/3856-muze...